Unknown column 'ticket_sso' in 'field list'

I've been able to get into the hotel before, about 4 days ago. I was able to get in for 2 days until yesterday. Everytime i tried the hotel it said " invaild ticket " so I did the sso fixer loged out etc, it did this seven times. Then changed to "Fatal error". I gave up and thought maybe it will be ok tomorrow, today i tried again only to get "Fatal error", i unstalled shockwave and reinstalled it. Now when I try and enter I get
"Unknown column 'ticket_sso' in 'field list' ". I tried the sso fixer again but nothing changed I get this everytime I enter, its just a blank white window with that text in. Any help or have I lost Allen for good D:

Oh, now the hotel loads again but I still recieve the " Fatal Error "

I dont understand how it worked and now it wont

Sorry, the owners had to close the hotel for 5 mins as we crashed the database . sorry for any incontivence .